Tell us what you need help with.
WhatsApp is the main contact channel for plan questions, device setup and troubleshooting. Send the exact device/app details when possible so we can give a more useful answer.
Choosing a plan
Tell us how many screens need to stream at the same time and which device you use most.
Setting up a device
Send the device brand/model and player name so we can identify the right installation and login path.
Existing customer help
Describe the exact error, the affected device and whether the issue happens on one channel or across the service.
Start on WhatsApp
We do not ask you to submit card information through this contact page.
Message ZenithTVUseful details before you message us
What information should I send for a setup question?
Send the device brand/model, the IPTV player name if already installed, and the login format you were given if you know it.
What should I send for buffering or playback problems?
Tell us whether the issue affects one channel or many, whether other streaming apps work normally, and whether the device is on Wi-Fi or Ethernet.
Can I ask about plan pricing on WhatsApp?
Yes. You can also use the homepage checkout to generate a plan-specific WhatsApp message automatically.
Where can I read setup and troubleshooting guides?
Visit the IPTV Guides hub for setup, EPG, networking and troubleshooting articles.